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Frequently Asked Questions

The most frequent questions and their answers.

Anyone over the age of 18 can seek and access quality home healthcare services.

No, download and registration is free on the Medic Dispatch app.

No, our Medics are available between the working hours of 8am to 8pm

Yes, we offer both in person and video consultation on the app.

The cost of our services varies based on the type of service(s) you request. To view/check our price list, please download the medic dispatch app from the Google Play store (Android) or the IOS store (Apple).

Yes, you can add your children or dependents.

You will be charged before any service is rendered. (It’s a pay before consultation service)

No, we only accept payment via ATM/Debit/Credit card through the app.

You will receive an email confirming your transaction.

Once your payment is confirmed, it takes about 20 to 40 minutes for your medication to be delivered.

No, all of our consultations are outpatient visits that do not necessitate emergency intervention; therefore, we do not accept emergency consultations.

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